MedwayRadio Privacy Policy

Effective Date: 20th March 2025

Last Updated :29th January 2026

At MedwayRadio, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website medwayradio.net or use our services.

This Privacy Policy explains how MedwayRadio processes personal data in accordance with UK GDPR.

1. Information We Collect

We may collect the following types of data:

1.1 Personal Information You Provide

  • Contact details such as name and email when you contact us or submit enquiries.
  • User-generated content such as comments, or community forum posts

1.2 Automatically Collected Information

  • IP address and device data – processed in a limited and anonymised form for security and basic analytics.
  • Website analytics using privacy-friendly, cookie-less analytics to understand general site usage.
  • Essential first-party cookies required for website functionality and security.

2. How We Use Your Information

We use your data for the following purposes:

  • To Provide Our Services – Streaming music, handling song requests, and enabling website features.
  • To Improve MedwayRadio – Understanding listener preferences and optimising the website.
  • To Communicate With You – Responding to enquiries or messages you send us
  • To Ensure Security and Compliance – Preventing fraud, enforcing our Terms and Conditions, and complying with legal obligations.

3. How We Share Your Information

We do not sell your personal data. However, we may share information in the following cases:

  • With Service Providers – We use trusted service providers for website hosting and essential technical services.
  • Legal Compliance – If required by law or to prevent illegal activity, we may disclose your data to law enforcement.
  • Business Transfers – If MedwayRadio merges or is acquired, your data may be transferred as part of the business

4. How We Store and Protect Your Data

Data Security Measures

  • We implement security measures to protect your data from unauthorized access, loss, or misuse
  • While we take security seriously, no system is 100 percent secure, and we cannot guarantee absolute protection

Data Retention

  • We store personal data only as long as necessary for the purposes outlined in this policy
  • If you request deletion, we will erase your data unless required by law to retain it

5. Your Rights Under UK GDPR

As a UK resident, you have the following data protection rights:

  • Right to Access – Request a copy of your personal data
  • Right to Correction – Ask us to correct inaccurate information
  • Right to Deletion also known as the Right to Be Forgotten – Request data deletion
  • Right to Restriction – Limit how we use your data
  • Right to Object – Object to data processing for marketing purposes
  • Right to Data Portability – Request your data in a machine-readable format
  • To exercise your rights, contact us at admin@medwayradio.net

6. Cookies and Tracking Technologies

What Are Cookies?

Cookies are small text files stored on your device that help improve user experience.

Types of Cookies We Use

  • Essential Cookies – Required for website operation and security

We do not use marketing cookies or third-party tracking cookies. Our website analytics operate without cookies.

How to manage cookies

You can manage or disable cookies via your browser settings. As this site uses only essential cookies, disabling cookies may affect basic functionality

7. Third-Party Links and Services

External Links

Our website may link to third-party platforms such as social media or streaming services. We are not responsible for their privacy policies.

Links to external sites do not load third-party tracking unless you choose to visit those sites.

Embedded Content

If embedded third-party content is added in future, it will be clearly identified and may be subject to third-party privacy policies

8. Children’s Privacy

MedwayRadio is not intended for children under 13. If we learn that we have collected data from a child without parental consent, we will delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Significant changes will be posted on our website.

Last updated: 20th March 2025

10. Contact Information

For any questions about this Privacy Policy, contact us at:

Email: admin@medwayradio.net
Website: medwayradio.net

If you have concerns about how we handle your data, you can also contact the UK Information Commissioner’s Office( ICO):

Website: https://ico.org.uk
Helpline: 0303 123 1113